Support
Questions, bug reports, or feedback? Email us at support@allthattools.com. We usually reply within a few days. Korean is welcome too — 한국어로 보내셔도 됩니다.
It helps if you include your device model, OS version, and the app version (shown at the bottom of the app menu).
Common questions
How do I restore my Premium purchase?
Open the app’s settings (or the Premium screen) and tap Restore Purchases. Make sure you are signed in to the same Apple ID or Google account you used to buy.
How do I cancel my subscription?
Subscriptions are managed by the store. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Deleting the app does not cancel a subscription.
Where are my entries stored? Can you recover them?
Your entries are stored only on your device. We don’t have a copy, so we can’t recover them. Please back up regularly: App menu → Backup, either to a zip file or to your Google Drive.
How do I move my journal to a new phone?
Back up on your old phone (zip file or Google Drive), install Daybeats on the new phone, then use Restore on the Backup screen.
How do I delete my data?
Delete entries in the app and empty the trash, or uninstall the app. If you used Google Drive backup, you can also delete the app’s backups in Google Drive under Settings → Manage apps.